Solving playback issues

[Gto3]

The issue has not been resolved!!!!

I am having the problem during most playbacks on Hulu.

[Connie87]

I'm having the same problem as it says Not available so it's not resolved yet!!!!

[RokuRiamie-D]

Hi @Gto3 and @Connie87,

Welcome to the Roku Community!

Thank you for letting us know that you are having trouble with your Hulu channel on Roku. We would like to take a closer look into this issue.

Could you please tell us the exact behavior of the issue?

• When did this issue start?
• Are you getting any error codes or messages?
• Does it occur during streaming or when you launch the channel?
• If possible, please send us a photo of the TV screen showing the error or issue that you encountered.
  

  How do I insert an image in a post?

We look forward to your reply.

Thanks,
The Roku Community Team

[Connie87]

I wasn't having a problem with Hulu as I'm not subscribed to it. It was the other person. My problem has been resolved with the great help from someone in the community and I appreciate it very much!!

[RokuJohnB]

Hi @Connie87,

Thanks for keeping us posted!

Just wanted to drop you a line to say that if you are still having trouble or feel like your issue has not been fixed, please let us know. 

And don't forget, you can always get help at support.roku.com when you need it.

Thanks,
The Roku Community Team