Solving playback issues

[Lk1111]

My Apple TV plays the app fine. It’s only the Roku that’s having issues.

[ML650]

Feel like we should wait til pbs tech support returns on Monday, since it appears to be a problem with them. Not sure what else to do.

[Helkatfre]

It is not working on my Roku and starts to open up and then goes back to the Roku menu. Please make adjustments fix it make an announcement something. I see. I am certainly not the first one who is having this problem. Thank you very much for anything you can do.

[dae1]

Same thing, reinstall app, reset Roku, select PBS app, see PBS logo, then blank screen, then back to list of channels.

[Closetofedup]

Having the same issues. On both my Rokus. Model 3820RW2 streaming stick 4K and my 3810RW Streaming stick+

[BridgetJ]

Thank you for this information. I'm having the same issue with the app not opening on my Roku (as of 11/17)

[slomall]

PBS app won't open on my TV /  Roku ultra.  Screen turns black and goes back to Home page.  Tried deleting the app and resetting Roku.  Still not working.  

[Paulthecpa]

Same problem.  It was working properly yesterday. Tried different Roku device. Same issue. Restarted Roku. Did not help. Updated software. Did not help. Tried a different TV. Did not help. Do you have any other suggestions?

[Debkamaine]

You’ve got something there. I have a Hisense tv, can’t find the Roku verse for the life of me. Yes, I’ve looked up every SUSAN R and ABOUT…really, I have. But, I have an iOS and it’s playing additionally, on X, people all over the country are having this problem.

[Debkamaine]

I have a Hisense tv, can’t find the Roku verse for the life of me. Yes, I’ve looked up every SUSAN R and ABOUT…really, I have. But, I have an iOS and it’s playing additionally, on X, people all over the country are having this problem.