Solving playback issues

[Debkamaine]

I give up. Here in Maine it isn’t working. I only watch it Sat and Sunday eves. Had issues last night but it came on eventually. Nothing tonight. I’ve spent too much time. Very frustrated. 

[Lk1111]

I’m having the same issue on my Roku TV. The PBS app works on my Apple TV and iPhone over WiFi or data. It’s 100% the Roku TV. 

[Lk1111]

Wrong!! Because it works on my Apple TV!! It’s the Roku TV’s that are having issues!!! 

[Lk1111]

My Apple TV plays the app fine. It’s only the Roku that’s having issues.

[ML650]

Feel like we should wait til pbs tech support returns on Monday, since it appears to be a problem with them. Not sure what else to do.

[Helkatfre]

It is not working on my Roku and starts to open up and then goes back to the Roku menu. Please make adjustments fix it make an announcement something. I see. I am certainly not the first one who is having this problem. Thank you very much for anything you can do.

[dae1]

Same thing, reinstall app, reset Roku, select PBS app, see PBS logo, then blank screen, then back to list of channels.

[Closetofedup]

Having the same issues. On both my Rokus. Model 3820RW2 streaming stick 4K and my 3810RW Streaming stick+

[BridgetJ]

Thank you for this information. I'm having the same issue with the app not opening on my Roku (as of 11/17)

[slomall]

PBS app won't open on my TV /  Roku ultra.  Screen turns black and goes back to Home page.  Tried deleting the app and resetting Roku.  Still not working.