Hi Community Users,
Greetings from the Roku Community! Thank you for reporting this issue. We are here to help you. To start, please follow the troubleshooting steps mentioned below:
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
- Next, restart your device from Settings > System > Power > System Restart. (If you do not see a Power submenu, skip to the next step).
- Once your player/TV restarts, go to the "Streaming Store" on the Home screen and add the channel back again.
You can also refer to this link for more information: How to resolve a channel playback issue | Official Roku Support
If you continue to experience the issue after following these troubleshooting steps, we recommend reaching out to the channel provider's support team directly.
Note: The best solution can be provided by the channel providers themselves, as they are responsible for creating, maintaining, and updating many channels/apps on Roku.
Best regards,
Jharra
Jharra Q.
Roku Community Moderator
