Solving playback issues

[Moliva]

while streaming NETFLIX, "No Internet error" occured again. While in this condition pushed "Home" 5 times and "Back" 5 times. After second trial here is the Issue Report Tracker page; 

Model. 3900X

Seril number: YG00H5029726 (C3392H5029726)

Software version: 11.0.0 build 4193-51

Issue ID 26-374-806

I had tried system restart and "Low Power" showed on the screen. However trying system restart after a few minutes WiFi reconnected again and 3900X started operating correctly.

[RokuKariza-D]

@Moliva

Thanks for the update!

If the issue occurred again, could you try using the included power cord and power adapter to power your Roku device? Keep us posted if there's any difference so we can further help you out.

All the best,
Kariza

[Candicane79]

Model number.... 3941X

[RokuKariza-D]

Hi @Candicane79

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? What are the troubleshooting steps you've tried?

With more information, we can assist you further.

All the best,
Kariza

[Tashaunag23]

My Roku tv has done the same thing what else could I do ?

[HDMIGuy]

Is this a Roku TV or a TV with a Roku device attached?  If it has Roku device attached to the TV, try powering it from an wall outlet if you are using a USB on the TV to power the device.

[tktnrs]

I have plugged my device into the wall and tried using a different USB port. It is still flashing low power. Never had a problem until tonight. Worked fine this morning. Is there a phone number to roku that I can call?

[tktnrs]

I've tried plugging it into the wall.

[tktnrs]

I don't know what more to tell. It is a device plugged in to TV. Device on each TV, all are blinking. Tried plugging in to different usb port, tried plugging in to wall. This is frustrating, would like a phone number to roku to talk to someone to walk me through. 

[Tashaunag23]

Its a Roku tv so there is no usb port or anything any suggestions?