Solving playback issues

[Stingray230sx]

Has there been any real fix for the HDCP error 20 fix? 

I have two roku devices

(1) 3600X stick no issues

(2) 3930RW constant issues

s/n X00400KT567G

software-13.0.0 build 24062 AE

every time I attempt to use the device it gives error 20 unless I power it down/or switch to the device and then power off/on the tv before I attempt to stream. either process works.

however if I switch back to cable after hitting the home button and exit the room for another room, then hours later come back to the bedroom where the 3930RW is and attempt to watch what I was watching then it will error again unless I pull it's power/cycle the tv power.

before acquiring the 3930RW the 3600X was on the same tv with zero issues

[makaiguy]

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

[Stingray230sx]

I saw that on one of the threads but my 3930RW is older I guess and doesn't have a power setting in the menu

neither does the 3600X stick, which does not exhibit this issue at all.

and the 3600X was my first roku device, and it was always on the same tv until I got the 3930RW so it shouldn't be a tv issue