Amazon prime no longer works on roku tv. Started a week ago. I seen similar tickets but it's not the same or the recommendations don't work. All streaming works but amazon prime. I can get in and browse but when I try to watch a movie, I get an hour glass then "something went wrong" . Any suggestions? Thx
Hi @Infamos,
Thanks for reaching out to the Roku Community! I understand you're having some trouble with the Amazon Prime Video app on your Roku TV.
Let's work together to get this sorted out. Here are a few troubleshooting steps that often resolve issues with streaming channels:
Restart Your Roku:
Need More Help?
We hope these steps help! If you have any other questions, please don't hesitate to ask.
Best regards,
The Roku Community Team
Hi @Infamos,
Thanks for reaching out to the Roku Community! I understand you're having some trouble with the Amazon Prime Video app on your Roku TV.
Let's work together to get this sorted out. Here are a few troubleshooting steps that often resolve issues with streaming channels:
Restart Your Roku:
Need More Help?
We hope these steps help! If you have any other questions, please don't hesitate to ask.
Best regards,
The Roku Community Team