Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Roku, you HAVE to do a better job. We had a service interruption on our internet. I touched NOTHING on my working Roku. Now I get that @&%^(#&- low power message and it ASSumes we have the cord plugged into the TV. WE DO NOT. We never have! It is PLUGGED INTO THE WALL and it still is saying to plug it into the wall. We have tried EVERY PLUG. EVERY USB port. EVERYTHING and it still says low power. You HAVE to do better. We go to the webpage it says to go to and there are A MILLION links in there. And none of them fix the problem when the only solution is PLUG IT INTO THE WALL and it ALREADY IS. BEYOND frustrated. It was working. The internet was down for 20 minutes and now it's not. Horrible.
Verify that the power adapter is 5volts, 1amp. You may want to try replacing the micro-USB power cable as well.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
Little confused how your Internet being down is being caused by the Roku? Or do you just mean Internet TV?
As noted, most Roku's use standard USB charger-style power supplies. You can always try any charger you have, as long as it's rated 5V 1A OR MORE as @AvsGunnar noted. If you have one of the stick models, you must use the Roku cord as that is also the WiFi antenna. Otherwise, you can even use another USB cable, although that is unlikely to cause low power problems.
