Smart home app

Learn how to use the Roku home app to control the smart devices in your home. Join the online community forum for troubleshooting tips and helpful resources.
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KenFow
Channel Surfer

Re: Smart Home app demands I enable two-factor authentication - even after turning it off

I have turned off 2FA at least 5 times and it doesn’t turn off. This was and is an incredibly bad idea, I will be getting rid of all Roku cameras and lights bulbs, 2FA isn’t wanted and just makes turning on and off lights a pain and gets in the way with members trying to access the app. I gave you more than enough time to fix this, and now you lost a customer so glad I didn’t buy all the other devices I was planning on buying.

Catso
Reel Rookie

Re: Smart Home app demands I enable two-factor authentication - even after turning it off

I get this too. For anyone who also gets this, heres how I avoid it:

Turn off wifi. Open the app. Close the errors. Turn wifi back on.

0 Kudos
KenFow
Channel Surfer

Re: Smart Home app demands I enable two-factor authentication - even after turning it off

I got rid of Roku and not coming back. Roku lost me as a customer because they don’t understand and are unwilling to understand that most people just don’t want 2FA.

Maliska
Streaming Star

Re: Smart Home app demands I enable two-factor authentication - even after turning it off

Here we are again Roku totally doing bad **bleep** it's completely f*** over there customer base. 

Someone manages to unlock my phone clearly they have access to my text messages MFA is completely useless. 

Why do I want to unlock my phone got to the app just to go get a code to unlock it again.

F**k you Roku and F**k your cameras

WellFuku2
Channel Surfer

Re: Smart Home app demands I enable two-factor authentication - even after turning it off

I totally agree with Maliska it makes things much less safe. Roku needs to stick to streaming devices - clueless on cameras and how end users need to use them.

0 Kudos
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