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mvmojo
Reel Rookie

Can't remove Roku Camera app on Roku Ultra

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I have the ROKU Ultra and it doesn't allow me to uninstall the ROKU Cameras App.  I've searched all the menu items and did a voice search to delete the ROKU Cameras App.  The response was "Uninstall is not supported."  So, I can't uninstall the app and I'm still having issues with the camera pin.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Can't remove Roku Camera app on Roku Ultra

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Hey @mvmojo,

Thanks for the post.

If you can't uninstall the Roku Camera app on the Roku Ultra, try uninstalling it using the Roku Mobile app by following the steps below:

  1. Launch the Roku mobile app
  2. Select Devices from the navigation bar
  3. Select the Apps on Roku tab on the Roku mobile app to view a list of apps installed on your Roku device 
     
  4. Tap and hold the app that you want to uninstall to view more information (tapping quickly will open the remote)
  5. Tap Remove and confirm your decision

After removing the Roku Camera app in the mobile app, restart the Roku Ultra to check if it’s gone from the Home screen.

Hope this helps.

Roku Community Team

Riamie D.
Roku Community Moderator

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Can't remove Roku Camera app on Roku Ultra

Jump to solution

Hey @mvmojo,

Thanks for the post.

If you can't uninstall the Roku Camera app on the Roku Ultra, try uninstalling it using the Roku Mobile app by following the steps below:

  1. Launch the Roku mobile app
  2. Select Devices from the navigation bar
  3. Select the Apps on Roku tab on the Roku mobile app to view a list of apps installed on your Roku device 
     
  4. Tap and hold the app that you want to uninstall to view more information (tapping quickly will open the remote)
  5. Tap Remove and confirm your decision

After removing the Roku Camera app in the mobile app, restart the Roku Ultra to check if it’s gone from the Home screen.

Hope this helps.

Roku Community Team

Riamie D.
Roku Community Moderator
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