Smart home app

[Jackrl1988]

I have 4 wireless outdoor cameras on my base. They're all set up and working. I can watch them live or watch recorded clips. The problem I'm having is I can't go in and change any of the settings such as cooldown time, what notifications I want, etc. Any time I click on these options and attempt to change anything, it attempts to apply the setting change and then gives me a "Network Timeout" error. I've tried all the pointless restarting troubleshooting nonsense that doesn't work. These cameras are utterly useless at this point if I can't change the settings that are needed. I can't even click the Roku Support tab on those cameras in the app. It just opens up a blank screen. 

[RokuRiamie-D]

Hi @Jackrl1988,

Thanks for sharing your concern.

We'd like to look closely into your issue. Share us with some details below:

• Does it only happen on your Outdoor cameras?
• Have you updated the Roku Smart Home app and the camera firmware?
• Did you restart your router and try using another mobile device?

Providing this info will help us to look closely into the issue. Keep us posted.

Roku Community Team