Smart home app

[Fiero1985]

My wired outdoor camera records events and works just fine but for the last few days when I go to the live feed it's frozen. Sometimes a second or two passes on the time first but then it freezes every time I try to watch it. It's really the only reason I even use it now so it's absolutely worthless to t at this point. If it's not fixed soon I'll be buying a different brand of camera.

[RokuRiamie-D]

Hi @Fiero1985,

We understand that you're having trouble with the Roku Wired Outdoor Camera live feed that freezes. No worries, we're here to help.

We'd like to know the following:

• When did it start?
• Are there any errors?
• Have you updated the Roku Smart Home app? If so, what version do you have? If not, try updating it.
• Did this happen only with this camera or with the other one too?

Looking forward to your reply.

Roku Community Team