Roku has done nothing but tell me lies for the past 10 days They said they called and got disconnected Call logs show No incoming calls from Roku Then they claim software issue Now they claim firmware issue Then they claim Replace hardware of theirs Replacing hardware does not fix the software issue preventing me from reinstalling camera They tried to play me for stupid I will never again buy a Roku product of any kind and this is why. They o nothing but lie Check Trustpilot .com and you will find many others that have ben lied to by Roku I have filed complaints with FTC FCC BBB and California State AG's office where Roku HQ is located I plan to put these Sons of a female dog out of business of selling home motoring system of any kind They done messed with the wrong person