Smart home app

[Art-T]

I read about an issue where Roku is preventing users from using their devices until they agree to the new terms. Is this Smart home app logon issue related to the new terms agreement issue? Are we being locked out with no way to be forced to agree to Roku's new terms? (Check it out on ZDNET; "Your Roku TV will be unusable if you don't agree to the company's new terms".

[Art-T]

I was able to get into my Smart home app on my phone today, but I was first prompted to agree to the new terms. I'm still unable to access it on my tablet. 😞

[RokuCarly · Accepted solution]

Welcome and thank you for posting here in the Roku Community, @Art-T!

Our sincerest apologies for any inconvenience this may have caused you. No worries! We're here to help you access the Roku Smart Home app again.

We've updated the Smart Home app on Google Play and you should now be able to log in with the latest app. Please update your Smart Home app and try logging in again. if you are still unable to access it on your tablet please let us know so we can continue assisting you from there.

Kindly visit this post for more information: [Resolved][Smart Home app] Android log in issue.

Hope this helps!

Best regards,
Carly