Hi @J-80,
Welcome to the Roku community.
Thanks for letting us know that your Roku Streaming Stick is not showing on your application. We'll be glad to assist you with this concern.
Before we continue, could you please tell us what is the specific name of the application that you are trying to connect with your Roku Streaming Stick? If you are referring to the Roku Mobile app, kindly try the following troubleshooting steps:
Restart your Roku device:
To restart your Roku device, you can either unplug the power cable, wait a moment, and then reconnect it, or use the following steps to restart it from the Settings menu.
After your Roku device powers back on, make sure it is connected to the correct Wi-Fi network.
Restart the Roku mobile app:
Connect to your Roku device manually. Locate the IP address of your Roku device by going to Settings > Network > About, and then use the steps below to connect manually.
You can also visit this support article for further details: How to connect your phone to a Roku streaming device with the Roku mobile app
Please let us know if these troubleshooting steps help you to resolve your concern.
Regards,
Riamie
Hi @J-80,
Welcome to the Roku community.
Thanks for letting us know that your Roku Streaming Stick is not showing on your application. We'll be glad to assist you with this concern.
Before we continue, could you please tell us what is the specific name of the application that you are trying to connect with your Roku Streaming Stick? If you are referring to the Roku Mobile app, kindly try the following troubleshooting steps:
Restart your Roku device:
To restart your Roku device, you can either unplug the power cable, wait a moment, and then reconnect it, or use the following steps to restart it from the Settings menu.
After your Roku device powers back on, make sure it is connected to the correct Wi-Fi network.
Restart the Roku mobile app:
Connect to your Roku device manually. Locate the IP address of your Roku device by going to Settings > Network > About, and then use the steps below to connect manually.
You can also visit this support article for further details: How to connect your phone to a Roku streaming device with the Roku mobile app
Please let us know if these troubleshooting steps help you to resolve your concern.
Regards,
Riamie