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Soundchasr
Reel Rookie

Check Device Power message

I have a Roku Streaming Stick 4k.  When I power on, I get the message to "Check Device Power".  Then it says after checking power press one of these buttons 1. Power On, 2. Connection Guide, 3. Source.  

The device is properly plugged into a power strip so I just click power on and it turns on.  I see this error message every time I turn on.  

Am I missing something?  

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Check Device Power message

Post a picture if you can, but that sounds like it's coming from your TV.  If you're using the TV's USB port to power the stick, use the supplied power adapter.

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Soundchasr
Reel Rookie

Re: Check Device Power message

https://photos.app.goo.gl/Az5eyjPGvEgA5rm7A

 

I am using the power adapter. 

 

Thanks!

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