Roku Community

Soundchasr

I have a Roku Streaming Stick 4k. When I power on, I get the message to "Check Device Power". Then it says after checking power press one of these buttons 1. Power On, 2. Connection Guide, 3. Source.

The device is properly plugged into a power strip so I just click power on and it turns on. I see this error message every time I turn on.

Am I missing something?

Strega2

Try pressing the home key on your roku remote.

If that works, and you you don't like having to press home, you can turn the auto power savings off

https://support.roku.com/article/6306527767575

Banned but back. Because why not?

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renojim

Post a picture if you can, but that sounds like it's coming from your TV. If you're using the TV's USB port to power the stick, use the supplied power adapter.

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Soundchasr

https://photos.app.goo.gl/Az5eyjPGvEgA5rm7A

I am using the power adapter.

Thanks!

Strega2

Try pressing the home key on your roku remote.

If that works, and you you don't like having to press home, you can turn the auto power savings off

https://support.roku.com/article/6306527767575

Banned but back. Because why not?

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