Hi @BuckeyeInsider_ ,
Welcome to the Roku Community!
Thank you for reporting your concern about your Roku Ultra when you watch content on any channel, there is no video. We're more than happy to help.
We highly suggest you try to restart your modem for 10 seconds, and if the issue is persistent, kindly proceed to the next steps below.
- Reset the network connection:
- Press Home on your Roku remote
- Scroll and select Settings
- Select Advanced System settings
- Select Network connection reset
- Select Reset connection
After the network reset is done, your Roku device will restart and you will need to return to the Settings menu and set up your wireless network again.
If it still does not work, we recommend you try connecting your Roku TV to a mobile hotspot if you have cellular data from your phone.
How to connect to a mobile hotspot:
If you have an iOS device, refer to Apple's documentation on setting up a personal hotspot.
If you have an Android device, refer to Google's documentation on sharing a mobile connection by hotspot.
Please note: Hotspot capability is dependent on your mobile device and mobile service provider. Downloading updates for your streaming device can consume large amounts of data.
Please keep us posted.
Regards,
Riamie
Riamie D.
Roku Community Moderator