Remotes

[kathrynvh]

I have seen this question on this forum but pairing the remote again did not resolve the issue. my remote is less than 6 months old. I have to walk to an outlet located far away to use the remote. would like a replacement. 

[RokuJohnB]

Hi @kathrynvh,

Thank you for your first post here in the Roku Community!

We understand you are having a problem with the Roku remote, which is unresponsive. We're happy to help you further. Kindly check your inbox, as we have sent you a private message.

We look forward to hearing from you soon.

Thanks,
John