Remotes

[Dorgfr]

My issue was resolved when they sent me another remote. 

[Dorgfr]

You are correct. My issue was resolved when they sent me another remote

[Dorgfr]

Call them and they will send you another remote. There is nothing that will fix it. It's a defective product. They sent me a new remote. Get your box it came in. You will need the serial # off it for the remote

[Dorgfr]

Contact Roku this is a common problem.. it's a defect on the remote. Roku replaced mine it works fine now. 

[tilghmac]

im on my third replacement that the right arrow has stopped working !! Time for new tv not a roku i guess

[KBear104]

Purchased in December 2023 - it’s been like this for approx 2 months and just now looking into it and see this isn’t an isolated issue.  Any help would be greatly appreciated. 

[RokuERey]

Hi @KBear104,

Thanks for the report and welcome to the Roku Community!

We see that you're having the same issue where the Roku remote right arrow button not working properly.

We're here to help. To assist, I've sent you a PM about this.

Thanks,
Rey

[richb1982]

Hello i have the same issue i did the reset and the right button still won't work, please help.

[RokuCarly]

Welcome, and thank you for posting here in the Roku Community, @richb1982!

Thanks for letting us know about the issues you've been having with the right arrow button on your remote. We're here to find you the best resolution possible.

Please check your inbox; we will send you a Private Message regarding this matter. 

In the meantime, you can install the Roku mobile app as an alternative to your physical remote. Watch hundreds of hit movies, TV shows, and more when you are on the go, directly from The Roku Channel tab, or turn your mobile device into a control center for your Roku streaming player or Roku TV.

Best regards,
Carly

[edwin_33125]

Hello, same problem, this is my second voice remote for my Roku Stick, right button is not working, already tried all that. Remote model RC833,  Roku Stick model 3810RW serial number YH0059766729,

Please help, thank you