Remotes

[Amymetzger]

I have a Roku TV I had for about a year now and my remote is acting up alot and is very slow 

[RokuJharra-Q · Accepted solution]

Hello @Amymetzger, thank you for reporting this issue to the Roku Community!

We can see you're having an issue with your Roku TV remote, and we appreciate the efforts you've put into troubleshooting it so far.

Have you attempted to reset your remote? We suggest changing the batteries and trying to reset your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again to see if this makes any difference.

We would recommend trying to see if that resolves your issue. Please keep us posted.

Thanks,
Jharra

[DMoy]

Attempted this fix multiple times. No change in issue. Installed new batteries multiple times. Very frustrating. Not sure the expected life of the ROKU remotes?

[AvsGunnar]

@DMoy 

I had taken apart my Insignia RokuTV remote a few times and cleaned all the contacts to get it back to working properly. (worked much better every time I did this).

I eventually just paired one of my Roku Voice Remotes to it and stopped using the remote that came with the RokuTV. (much better experience).

Once the Roku OS started to bog down the RokuTV performance, I just stopped using the RokuTV.