Remotes

[toferj]

This can't be the solution. The Roku remote only uses IR to control the TV power and volume. It uses an RF signal to control the Roku itself. No line of site needed.

I would really rather have someone from Roku respond to this post with a real solution to the problem. 

[RokuDanny-R]

@toferj

Thanks for the post.

Can you please provide more information about the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny

[skyembers]

Me2; resetting the remote made it normal again:)

[drsearllie]

Is there a solution to a sticky keys remote? Mine double clicks making me scroll past the menu item that I want... Sometimes it triple and quadruple clicks with only one touch of the button.

[jjain]

Can you reboot your device ? UnPlug and turn it back on.

[Dogfish54]

I am here because I am having the same thing on multiple different Roku ultra units.

[RokuJechealR]

Hi @Dogfish54,

Thanks for sharing this in the Roku Community!

Did you try the troubleshooting steps for rebooting your Roku device? If not, please navigate to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

If the issue persists, please keep us updated.

All the best,

Chel

[NotU]

I also have this issue. It happens with a device that constantly has power and one that gets its power from the TV, so it turns off and on with the TV. 

To me this negates the power cycle advice. Of course we have all tried to power cycle the device but its not very helpful in the middle if a program. 

[RokuJanadeeK]

Hi @NotU,

Thanks for your post.

When did the issue start? Can you specify which remote model this is? Also, may we have the device ID of the Roku player which the remote is paired with? You can check it through Settings > System > About.

Please keep us posted so we can continue assisting.

Regards,
Janadee

[LES5]

How did you reset your remote?