Remotes

[daphnebartal]

Don't worry, norameehan, there are a few things you can try for the OK button. First, check if there's any dirt or debris stuck around the button that might be blocking the signal. You can use some compressed air to gently clean it out. If that doesn't work, try restarting your Roku device itself. Sometimes that can clear up any glitches.

[gstauss]

I have a Roku voice remote. There is not a pairing button at the back of the remote. I have already tried changing the remote batteries.

I am currently using the remote app.

[RokuJharra-Q · Accepted solution]

Thank you for your reply, @gstauss!

We'd like to know if this information will help based on your experience. Please try resetting your Roku remote, as this often resolves issues.

To reset it, press and hold the Back and Home buttons simultaneously for about 20 seconds. After doing this, pair the remote again and test the Ok buttons to see if it makes a difference.

Thanks,
Jharra