Remotes

[RokuJharra-Q · Accepted solution]

Hi @Cutiesmom,

Great to see you in the Roku Community!

Thank you for bringing this up. I just wanted to let you know that if you have a different streaming device, such as a Cox Contour Box, connected to your Roku TV, the Roku Simple remote might not work with it because it uses an IR setup. You may need to use a physical remote to navigate that streaming player, as it runs on a different operating system. Once you've selected the input for the Cox Contour Box HDMI source, you may need to use the Cox Contour Box remote.

Hope you'll find this info useful. Let us know in case you still have any questions. 

Thanks,
Jharra

[Cutiesmom]

I don't understand. How do I pair my Cox remote to the TV? If I can't pair then I can watch my DVR.

[Strega2]

Previously you were asking how to pair a Roku remote.

To pair a Cox contour remote, check their help pages like this one:

https://www.cox.com/residential/support/pairing-or-unpairing-the-contour-remote.html