Hi @Kuhnie,
Welcome to the Roku Community!
We appreciate your effort in posting and we understand that you are facing an issue with the remote that came with your TCL Roku TV.
We suggest to contact your TV manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
You can reach them here: https://support.tcl.com/us or at 1-877-300-8837.
Please let us know if there are other related issues that we can further take a look at.
Best regards,
Mary
Mary F.
Roku Community Moderator
