Stick model: 3820x
Serial: S09042AKJNH6
factory restored the unit and get the pair remote screen but no matter what remote I try to pair it with the green LED just keep flashing and the stick never acknowledges the pairing process.
have tried with multiple Roku remotes.
the Voice Pro
the voice remote from my Ultra
and the voice remote that came with the stick.
none of which will pair with the unit.
please help. Need this unit to be operational for our RV this week.