Remotes

[Capecgolfer]

My remote has worked for a couple years. Today, with new batteries the remote partially functions (tv on off volume etc) but home and Roku functions not work. Tried Iphone remote app snd no issues. Tried per rest no changes. Tried relinking by pressing home key… works, but no changes. Roku Ultra indicates remote is connected. Any ideas?

[RokuArjiemar · Accepted solution]

Hello! @Capecgolfer,

Thanks for sharing in the Roku Community!

We appreciate you reaching out to us regarding your Roku remote. We are pleased to help.

Follow these troubleshooting steps to fix issues with your Roku voice remote. Detailed instructions on how to perform each step are in the sections below. After performing each step, test your remote with your streaming device before continuing to the next step.

1. Reboot your voice remote
2. Reboot your streaming device
3. Replace or recharge the batteries in your voice remote
4. Re-pair your voice remote to your streaming device

For additional details, please refer to this link here: How to fix issues with your Roku voice remote

Thanks,
Arjiemar