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Unable to connect Remote to Roku Stick

I have a projector and plugged the Roku Stick in the HDMI port.  Roku home scree came up but remote is not working.  I have followed all your trouble shooting steps and have been unsuccessful.  Im so annoyed that a remote does not auto connect with the device it came with.  

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Community Moderator
Community Moderator

Re: Unable to connect Remote to Roku Stick

Welcome, and thank you for posting here in the Roku Community, @Palace101!

We appreciate you for reaching out. We'd be happy to help you pair your Roku remote to your device successfully.

Kindly let us know the following details so we can assess your concern better and provide an accurate resolution possible:

  • Is this your first time setting up a Roku Streaming Stick to a projector? 
  • Is this the remote that came with your Roku device? If not, what specific remote is this? You may refer to our support article to help you Identify your remote.
  • Can you please provide us with the model of your projector?

We'll be looking forward to your response.

Best regards,

Carly Y.
Roku Community Moderator
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