Remotes

[daniellesara22]

Not sure I would be able to do that without causing more damage. Would be helpful if Roku just fixed the issue. Thanks for your help, though. 

[RokuJharra-Q]

Hi, @daniellesara22 

Greetings here in the Roku Community!

Thank you for getting in touch. We want to assure you that we will help you with your issues regarding the right button on your Roku remote. Before we proceed, we would appreciate it if you could provide us with more specific information, such as:

1. Serial number of the Roku player this remote is paired to.
2. Is this the remote that came with that device? If not, kindly specify if this is a Voice Remote Pro or Voice Remote Pro (2nd edition).
3. When and where did you purchase this?

We also suggest, resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. 

Thanks,
Jharra