Remotes

[Lagigglez13]

My tv won’t turn on but the button is red. I changed batteries in the remote and plugged the cord in a different outlet and the TV still won’t turn on

[Tivoburkee]

Check the other remotes in the room? Stand in front of the tv at different angles to find the culprit IR interference? 

[Lagigglez13]

I changed the batteries did the reset on the remote. The remote has a red light as well as the tv but tv still won’t turn on. I switched outlets and even pressed the reset button on the tv and still nothing

[Lagigglez13]

And I only have one tv and one remote. I was able to use my phone before and now I can’t even get it to connect on my phone to turn it on

[Tivoburkee]

Try strumming the remote buttons like a guitar in all directions to see if you can get the button that's stuck unstuck. 

[Kimmie79]

Mine is doing the same only had it for 3 weeks did you find out what’s wrong? 

[RokuMary-F]

Hi @Kimmie79,

Welcome to the Roku Community!

We appreciate you for posting. We'd like to take a closer look to see if there's anything else we can suggest to help but we need more details. Here are a few questions here to better understand what you're experiencing:

• What Roku model device are you using?
• Do you observe this behavior while using any other channel(s) on your device?
• What troubleshooting steps have you taken so far to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Best regards,
Mary

[iqra52]

My computer is doing the exact same thing, and it has only been on for three weeks. Have you found out what's wrong with it? 

[RokuERey]

Hi @iqra52,
Welcome to the Roku Community!
Thanks for letting us know about this and we'd like to know more about this issue going on.
Could you tell us more about the issue you're seeing? 

With more detailed information, we'll be able to investigate this further.

Warm regards,

Rey

[doll14]

As it stands, I have been experiencing the exact same issue with my computer, and I have owned it for only three weeks. Do you know what's wrong with it? Have you been able to figure out what's wrong so far?