Hi @doll14
We appreciate you for posting. We want to look closer to see if there's anything else we can suggest to help, but we need more details. Here are a few questions here to better understand what you're experiencing:
- Do you observe this behavior while using other channel(s) on your device?
- What troubleshooting steps have you taken so far to resolve the issue?
- Could you tell us more about the issue you're seeing?
With more detailed information, we will be able to assist you further.
Thanks,
Anjelie
Anjelie A.
Roku Community Moderator
