Help

Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kcd24
Newbie
3 hours ago

Internet set up without remote or app

I lost my remote as I recently moved. I'm trying to connect my TV but the TV doesn't have the new wifi set up and I'm unable to set it up without the remote or app. The TV itself doesn't allow me to go settings 

Labels (1)
0 Kudos
Reply
2 REPLIES 2
renojim
Community Streaming Expert
2 hours ago

Re: Internet set up without remote or app

Sorry, it's simply not possible.  Get a Roku simple TV remote or a cheap universal remote that supports Roku TVs.

Roku TV Remote | Replacement Remote For Roku TV | Roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
RokuJohnB
Community Moderator
Community Moderator
2 hours ago

Re: Internet set up without remote or app

Hi @Kcd24,

Greetings from the Roku Community!

We understand you're having trouble connecting your Roku mobile app through your Roku device or TV. We're happy to help. Please be advised that you need to connect your Roku device or TV to Wi-Fi before you can set up the Roku mobile app.

You can buy a Roku remote control straight from our website or via a third-party store such as Amazon, eBay, Walmart, etc.

We hope this helps. Please let us know if there's anything else that we can do to assist you.

Best regards,
John

John
Roku Community Moderator
0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.