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Russetwolf
Reel Rookie

Remote button remapping issue

I understand that the labeled buttons (ie Apple TV and Netflix) are paid advertising for the companies. However, I have difficulty with motor control and keep hitting these buttons when picking up the remote. Not funny. Just had to shut off Apple TV 3 times, return to the show I was watching on Hulu and all I wanted to do was adjust the volume. Again, not funny. Voice control is not an option for me. Suggestions??

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4 REPLIES 4
JWS9518
Binge Watcher

Re: Remote button remapping issue

I don't believe you can reprogram those buttons.  

 

If you don't use those apps, I would suggest uninstalling those apps on the Roku and see if that prevents those apps coming up when accidently pressed.   I am not sure if they are programmed to add those apps or just start the app, but you can try that and see if that works.

 

Hope that helps.

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makaiguy
Community Streaming Expert

Re: Remote button remapping issue

@Russetwolf-

No, those buttons cannot be reprogrammed, and there is no way to turn them off.

Pressing a button for a channel that is not installed will still exit what you are doing and put up a screen for the channel from which you can install it.

The buttons themselves are raised portions of a flexible rubber membrane that protrude through holes in the hard outer case.  The tops that protrude could be carefully cut off with a razor blade and the openings covered over with tape.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Russetwolf
Reel Rookie

Re: Remote button remapping issue

Thank you for the suggestion. Sadly I actually use Netflix and occasionally Apple TV. But may have to rethink both.

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makaiguy
Community Streaming Expert

Re: Remote button remapping issue

If your Roku is:

  1. NOT a Streaming Stick (they can only be controlled by a WiFi Voice remote), and ,,
  2. Located where it can be seen from the remote's location

.. then you could use an inexpensive infrared (IR) universal remote without those dedicated buttons that has codes for controlling Rokus.

Note that Roku TVs and separate Roku devices use different sets of IR commands.  If yours is a Roku TV, be sure any universal remote you get explicitly says it can control a Roku TV.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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