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Can't get past "let's get started

Can't get pass English I want to set up a new account 

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Community Moderator
Community Moderator

Re: Can't get past "let's get started

Hi @Shadowz123,

Welcome to the Roku Community!

We will be more than happy to take a closer look into this issue that you're having. Could you tell us how you are powering your Roku device? Is it connected to the USB port of the TV or to a wall outlet? The USB power that the TV supplies may not always be enough to power the device. Insufficient power can cause instability, crashes, and other unpredictable behavior, even though your Roku device may appear to be functioning. We advise plugging your Roku into a functional wall outlet using the supplied power cord and power adapter. You won't need to turn on your Roku player every time you turn on your TV if you power it from a wall socket, which is an added benefit.

Let us know how it works.

All the best,


Roku Community Moderator
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Re: Can't get past "let's get started

I'm at the same issue. But my remote broke n has been tossed out. I have the roku remote app. How can I get it connected if I can't get past let's get started?

Thank you 

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Community Streaming Expert

Re: Can't get past "let's get started

@Brookscherry420- See replies to your other post.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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