vokelpo1
Newbie

Basic roku remote not working please helop

I have the basic roku remote and an LG tv. The remote stopped working. When I press any button on the remote the receiver light comes on but doesn't work. I've unplugged the TV & roku for 10 minutes, put the remote next to the receiver and still nothing. Any help is appreciated.

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RokuJohnB
Community Moderator
Community Moderator

Re: Basic roku remote not working please helop

Hi @vokelpo1,

Greetings from the Roku Community!

We want to investigate your problem with the Roku remote further. What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)

For more troubleshooting steps, please check out this support article here why is my Roku remote not working?

We look forward to hearing from you and hope this helps.

Best,
The Roku Community Team

John
Roku Community Moderator
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