Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rod27
Channel Surfer

Roku rewinds when hit skip button

So since the last update the Roku rewinds the show when you hit the skip intro button on every app on every show.

 

you know the skip intro button that shows up at the beginning of a show

Labels (1)
0 Kudos
3 REPLIES 3
RokuTakashi
Community Moderator
Community Moderator

Re: Roku rewinds when hit skip button

Hi, @Rod27 

Thanks for reaching out.

I understand the issue with your Roku remote that rewinds after skipping. I'm here to help.

Let's troubleshoot this one to see improvements. Follow the steps below:

Restart your Roku Remote

  • Reset your remote: Press and hold the Back/pairing button and Home buttons simultaneously for about 20 seconds.

Re-pair your Roku remote

  • Set the Roku device in pairing mode, unplug it from the power outlet for 15 seconds, and plug it in again.
  • Initiate pairing by pressing and holding the Back and Home/pairing buttons for 5 seconds.

For more details, visit this link: How to fix your Roku voice remote that is not working

Hope this helps, and keep us posted.

Thanks,
Roku Community Team.

Takashi O.
Roku Community Moderator
0 Kudos
Daveb101
Channel Surfer

Re: Roku rewinds when hit skip button

I've tried all of the above and even did a factory reset.  My roku still rewinds too. Getting ready to drop roku and try the Amazon stick

0 Kudos
RokuHaz-M
Community Moderator
Community Moderator

Re: Roku rewinds when hit skip button

Hi @Daveb101 

Thanks for bringing this to us!

To assist me further, could you please provide the following information:

  • The model number of the remote.
  • Does it automatically rewind on a specific channel, or does this apply to all apps and shows on Roku?
  • When and where did you purchase this remote?

Let's team up and work on this together!

Roku Community Team

Haz M.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.