Manufacturer support & warranty resources

[Robbinstaye]

Hi @RokuJanadeeK  I have tried all your suggestions and replaced the main board and my TV still will not turn on. The LED just blinks 3 times, I would just buy a new TV but this Television just turned 3 years old. So I am a bit upset and very curious to find out what went wrong.

Please Help ! 

[RokuArjiemar · Accepted solution]

Hello! @Robbinstaye,

We're thrilled to have you with us here in the Roku Community!

Thank you for reaching out to us. We're pleased to assist.

It looks like it will require some assistance from our friends at Onn to help diagnose your TV hardware. In the event of hardware failure, they will provide you with the option you have.

You can reach their support options at 844-334-2355, 9 a.m.–9 p.m. EST (excluding holidays), or by email at customerservice@onntvsupport.com.

Best regards,

Arjiemar