Find Roku TV support and resources for troubleshooting, setup, and repair information. Contact your Roku TV manufacturer for more help or browse our forum.
Hi Roku Community users,
If you're looking to contact the manufacturer of your Roku TV, here's how you can get in touch with the right support team!
For Roku TVs Made by Roku:
If you have a Select, Plus, or Pro Series Roku TV made by Roku, you can contact Roku support directly, or find product-specific information online.
For Roku-branded TVs, you will find the Roku logo on the bottom center of the TV.
For Roku TVs Made by Other Manufacturers:
If your Roku TV was made by a different manufacturer, use the links below to find setup and troubleshooting help, as well as support contact information:
- Element: Element Roku TV Support
- Hisense: Hisense Roku TV Support
- Insignia: Insignia Roku TV Support
- JVC: JVC Roku TV Support
- LG: LG Roku TV Support
- onn.: onn. Roku TV Support
- Philips: Philips Roku TV Support
- RCA: RCA Roku TV Support
- Sharp: Sharp Roku TV Support
- TCL: TCL Roku TV Support
- Westinghouse: Westinghouse Roku TV Support
Roku TVs Manufactured by a Roku TV Partner:
For Roku TVs manufactured by a Roku TV partner, the Roku TV logo will typically be located in the bottom corner of the TV.
Finding Your TV Model Number:
When contacting the TV manufacturer, you may need your TV’s model number. If you can’t find it on the back of your Roku TV, you can easily check it in your Roku TV settings:
- Press the Home button on your Roku remote.
- Go to Settings > System > About.
- Your Model Number and Serial Number will be listed there.
How to Know if You Have a Roku TV:
For more detailed information on how to determine the difference between a Roku-branded TV and a Roku TV, visit our Support page here.
We hope this helps you get the support you need for your Roku TV! If you have any other questions, feel free to ask.
Happy Streaming! 💜
Best regards,
The Roku Community Team
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