Forum Discussion
5 Replies
- RokuJohnBCommunity Moderator
Hi pkhansford,
Greetings from the Roku Community!
We understand you had a problem with your Roku TV since the PlayStation stopped working. We're here to help. Please try the troubleshooting steps below:
- Ensure that your PlayStation is firmly connected to your Roku TV.
- Try to plug in your PlayStation to another television and see if the same issue occurs.
Please keep us posted on what you find out.
Best regards,
John- GroosNewbie
I am having the same issue. I have turned both my PS4 and my TV off and on again, tried different HDMI ports, and different HDMI cords. My plantation works on another TVS but I can’t get it to connect to my TV.
When I plug the cord into a new HDMI port it asks what device is connected, so my tv is registering the PS4. Anytime I click on the input it says “No Signal (is it on?”
I had this same problem a couple weeks ago, I factory reset my tv and it started working again. I would love to find another solution that doesn’t result in my having to sign into everything again
- JWS9518Roku Guru
Try unplugging the Roku for about 30 to 60 seconds from power and see if that helps reset the connection. Also, restart you PS4.
- JWS9518Roku Guru
Also, try changing to a new HDMI cable and see if that helps.