Forum Discussion

pkhansford's avatar
9 months ago

PS4 suddenly wont connect to my tv

I am currently having the exact same problem. My playstation won’t connect to the tv anymore at all. on any port. 

5 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi pkhansford,

    Greetings from the Roku Community!

    We understand you had a problem with your Roku TV since the PlayStation stopped working. We're here to help. Please try the troubleshooting steps below:

    • Ensure that your PlayStation is firmly connected to your Roku TV. 
    • Try to plug in your PlayStation to another television and see if the same issue occurs.

    Please keep us posted on what you find out.

    Best regards,
    John

    • Groos's avatar
      Groos
      Newbie

      I am having the same issue. I have turned both my PS4 and my TV off and on again, tried different HDMI ports, and different HDMI cords. My plantation works on another TVS but I can’t get it to connect to my TV. 

      When I plug the cord into a new HDMI port it asks what device is connected, so my tv is registering the PS4. Anytime I click on the input it says “No Signal (is it on?”

      I had this same problem a couple weeks ago, I factory reset my tv and it started working again. I would love to find another solution that doesn’t result in my having to sign into everything again 

      • JWS9518's avatar
        JWS9518
        Roku Guru

        Try unplugging the Roku for about 30 to 60 seconds from power and see if that helps reset the connection.  Also, restart you PS4.

  • Also, try changing to a new HDMI cable and see if that helps.