Hi Community users,
Thanks for sharing your observation.
We appreciate you informing us about the issue with speech recognition being unable to be disabled and we sincerely apologized for any inconvenience this issue has caused.
We are currently aware of the issue and our appropriate team is working diligently to resolve the issue. In the meantime, please help us with the required details below so we can send additional information for the investigation to our engineering team:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button)
- tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- steps to reproduce the issue you are seeing
Rest assured once more information is available I'll be sure to update this Community thread. We appreciate you bearing with us in the meantime.