Features, settings & updates

[sarahbyrne47]

not letting me sign in to my tv povider

[RokuMary-F · Accepted solution]

Hi @sarahbyrne47,

Thanks for your first post in the Roku Community!

We can certainly understand your concern that you are unable to log in using the service provider.

Please be advised that Roku doesn't manage channel logins or authentication. That is handled directly by the channel publisher. It's best to reach out to the channel provider directly to get the channel going on your Roku. They can resolve the error you are having with the channel login.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

[011]

Not sure if you mean you're trying to use Frndly TV as your TV provider in TV Everywhere apps, but maybe this will help:

What TV Everywhere apps are available with Frndly TV? : HELP CENTER (freshdesk.com)