Features, settings & updates

[renojim]

@rbmcwhirter, the reset button will just do a "System restart" if you hold it briefly or a factory reset if you hold it for like 30 seconds.  When you tried it, were you back at the "Let's get started" screen.  If not, try it again or perform a "Factory reset" from Settings->System->Advanced system settings.

[Hoppers-PDX]

I bought a brand new Ultra LT and it’s stuck in an endless reboot cycle. Seems extremely flaky. It reboots while I’m entering the wifi password, while it’s checking the network, while it’s downloading. I’ve read dozens of these posts and tried numerous suggestions. Different wifi routers, restarting my routers, resting my new Roku.

Per all these posts, Appears to me Roku’s quality has fallen through the floor.

Guess I’ll be getting my money back from Walmart tomorrow and looking for alternative streaming device.

[Tito714]

I have tried every option on here and can’t even get the settings because it keeps re-booting….

[Ricketts77]

Mine is doing same thing out of the blue. Is there a verified fix for this?

[RokuRiamie-D]

Hi @Ricketts77,

Welcome to the Roku Community!

Thank you for expressing your concerns regarding the problem with your Roku Express that keeps rebooting. We're here to assist you with this.

Could you provide us with the following detailed information below about how a Roku device behaves when it reboots?

• Does the reboot happen when you first turn on the television, or does it take place while you are actively watching content or navigating through channels?
• When did you start to experience the issue?
• Did you receive the recent software update prior to this issue started? If so, what is the OS version of your Roku device?
• Model of your Roku Express (you can locate this by going through Settings > System > About)

Providing these details will help us to look close into the issue. Please keep us posted.

Regards,
Riamie