Features, settings & updates

[Magicain123]

I am having the same issues too! The AirPlay code just keeps asking me for the code and I can’t move on! 

[jfbrands]

@RokuRaime-D

Modem and Router make/models:

Arris - TM1602

Google - GJ2CQ

[RokuJechealR]

Hi @Wilsonrope, @Magicain123,

Thanks for the post to the Roku Community!

Please be advised that we are aware of the issue and that our engineering team has been investigating it closely.

We want to resolve this as soon as possible but need more details. Can you please provide us with the information from my post above?

We look forward to hearing your response and receiving your device details.

All the best,
Chel

[lukie3star]

We understand that issues happen unexpectedly however, there has been threads with the issue over 4 months now with no progress and prescript responses. This is more than just an hindering issue, it pretty much affects ever ROKU members household.  I have roku express 4k+ stick on every tv with no issues but this 3941X2 is giving us a staggering problem. Since the time frame for fixing is nowhere on the horizon, WHAT'S NEXT ON RESOLUTION. returns a re past due and software versions cant be reverted so...????

[RokuEmmanuel-D]

Thanks for keeping us in the loop, @Dvburnsii!

We want to express our gratitude for the detailed information you've provided. We’d be glad to pass this along to the appropriate team and look forward to the next steps ahead!

We'll keep you posted on any progress in this investigation.

Thanks,
Emman