The older devices seem to have the light on when being used, and then the light will go off when it enters sleep/low-power mode.
Somewhere in the last release of devices, users started noticing either the light always staying on, or never being on even when in use. (some reported the occasional flashing when responding to a command from the remote).
Not sure if an answer was ever really provided on this behavior. All my devices behave in the first scenario - light on when in use, light off when in sleep. (Two of my devices have 11.5, others still 11.0).
Although we have been suggesting to turn off the Power Savings Mode because of the various issues it seems to cause, perhaps you can try Enabling it and see if the light goes off.
Settings/System/Power/Auto Power Savings/20-min (Roku Ultra 480X models).
Just like I do when the Check Engine Light comes on in my truck, I find a piece of tape over that light will usually make the problem go away.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
Since I updated to 11.5 my Roku ultra indicator light stays on even when it entered sleep rest mode so it’s a problem with the update I’m assuming and Roku needs to send out an update to fix this issue. Hopefully they do this sooner than later.
ROKU ULTRA 4800 & 4802 Auto Power Savings not working since recent OS Update
Recently, on 10/11/22, an OS update took place, and since then, the "Auto Power Savings" feature isn't working. When I turn off my player, the light remains on and prior to this update, it would go off. Also, any 20 minutes of inactivity while on would turn it off, and that does not happen either. (Software 11.5.0/Build 4216)
I have the same issue. Light stays on almost all the time. Interestingly enough, my light will turn off for about 20 minutes when I turn all of my components off then turn back on and stay on. Perhaps it has something to do with CEC? My component chain is Roku to Denon Receiver to Vizio TV.
Welcome to Roku Community and thanks for continuing to share what you're observing.
We are currently aware and our engineering team has been investigating this issue closely.
In the meantime, please help us with the required details below for us to send additional information for the investigation to our engineering team, and once more information is available I'll be sure to let the Community know: -Roku device model -serial number -device ID -software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times) -what are you seeing on screen? Can you provide a screenshot of the issue or error message -steps to reproduce the issue you are seeing
Please be aware that we are actively monitoring and investigating the discussions on this thread. Thanks again for your continued patience.