Roku Community

Rodger73

Roku Ultra interface sluggish since Dec 2024 update

Take 3 seconds for the cursor to move each time I hit the remote.

Rebooted, and had a few updates since but still the same.

renojim

If you're not using a Roku remote (e.g., Harmony remote), look for the setting "Control by mobile apps" and set it to "Enabled" or "Permissive". I can't remember the exact menu path to get there and I can't check right now.

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makaiguy

@renojim wrote:
If you're not using a Roku remote (e.g., Harmony remote), look for the setting "Control by mobile apps" and set it to "Enabled" or "Permissive". I can't remember the exact menu path to get there and I can't check right now.

Try: Settings > System > Advanced system settings > Control by mobile apps > Network access

Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

Sneve

This is the way. But seriously, this worked with my Harmony remote when I dug around and found these NEW SETTINGS. Holy cow, what a pain.

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Roku Ultra interface sluggish since Dec 2024 update

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Re: Roku Ultra interface sluggish since Dec 2024 update

Re: Roku Ultra interface sluggish since Dec 2024 update

Re: Roku Ultra interface sluggish since Dec 2024 update