Features, settings & updates

[Tom42]

Hopefully all our returned Rokus will get someone's attention. Sending mine back to Amazon this week.

[Dscoggins]

Has anyone tried the non express version? I’m thinking of getting that one instead IF it has been confirmed to work with airplay. 

[gjnesmith]

The issue is:  airplay will not connect as it will not accept the 4 digit pin code.  when does the issue occur?  every time I try it with an IOS or mac device.  Ive tried 3 Iphones, all running different versions of IOS, mac version of OS is: Sonoma 14.6.1

OS-415-797, model 3941x2- roku express 4k+, serial x02200A7370s, software ver 14.0.4, build 12221-e4 GC ver 12.4.17, time stamp 2024-10-15T17:57:49Z

Its clearly an issue with Roku and Apple, as a windows laptop will connect fine.  haven't tried android as I don't own one.

Now is there a developer working on this?  do the other versions of Roku have the same issue?

Thanks

[RokuReynan-L]

Hi, @gjnesmith.

Greetings from the Roku Community!

Thanks for providing us with the details that we needed. Our appropriate team would like to know what is the iOS software version of your phone.

We wanted to let you know that we are continuing to investigate your reported issue and hope to provide you with a more detailed update when additional information is available.

We'll wait for your response.

Regards,
Reynan

[Gc0312]

I have IOS 17.7

Glenda