Features, settings & updates

[User38]

Hi, How can I disable the annoying startup sound? It's annoying. I have to hit the mute button on the remote every time it starts up. I couldn't find a setting to turn it off. There must be one though. I can't possibly be the only person annoyed by this. 

Thanks

[andyross]

What Roku device? Is this a standalone Roku, or a Roku TV? If a TV, what brand (Onn, TCL, Roku, etc...)

[User38]

It's a standalone streaming Roku device. Not a TV.

[andyross]

What model? You can go to Settings/System/About to get the exact model number. I have and have had several Roku's, and there is no power-on or wake-up sound that I know of. On a reboot, you get some sound effects with the moving Roku letters, but that is it. Maybe it's some screensaver?

[makaiguy]

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@andyross wrote:

... I have and have had several Roku's, and there is no power-on or wake-up sound that I know of. On a reboot, you get some sound effects with the moving Roku letters, but that is it. Maybe it's some screensaver?

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,,, or maybe a sound from the TV itself when it starts up?

There are some musical tones accompanying the dancing R O K U letters when doing a full reboot.  This happens when starting up from a full powered-down condition.  If you are powering from the USB port on the TV, it may be that the port itself powers down when the TV is off.  There MAY be a setting on the TV to control this, or you can instead power the Roku by plugging it into your house power using a USB power adapter so that the Roku stays booted up.  If you don't have a Roku adapter handy, one from some other device can be used, just be sure the fine print on it says its 5v output is at least 1 amp (1000 milliamps).  More amps is OK, the Roku will only draw what it needs.

[User38]

Yes. That is the sound that I am referring to at power up/reboot with the dancing Roku letters. 

I am not interested in leaving it powered up all day. I don't watch that much TV. And I don't want to waste energy leaving stuff powered on when not on use. 

So, bottom line, there is no setting to disable it?

Thanks

[RokuJechealR]

Hi @User38,

Welcome to the Roku Community!

We appreciate your feedback about this, and we're sorry for the inconvenience this may have caused.

Please be advised that this feature is by design, and there is no option to turn it off. However, we'll get this feedback from the concerned team.

All the best,
Chel

[halmin]

I have the exact same problem with my 65R635 - 65 inch Roku TV. Whenever I power it on, there's an extremely loud startup sound which cannot be muted or even lowered. There is no setting to change it. Please create a software update that allows the user to reduce and/or eliminate this unwanted sound which is so loud that it wakes people up in other rooms in the house.