Discussions

[hanma93]

So I'm shocked that this isn't asked more often. But is there any update that certain Roku models, the YouTube app no longer has the playback speed setting? My Roku bar has it. My Roku ultra had it a few years ago but not anymore. Is there word from Google about this? From Roku?

[RokuERey]

Hi @hanma93,

Thanks for the inquiry and, welcome to the Roku Community!

We'd like to learn more about this and see how we can help. Could you tell us when did you start seeing this changes happen? Have you tried any troubleshooting and what didn't work?

Let us know more about this so that we can further look into it.

Thanks,

Rey

[BlueGiant]

Yep, totally sucks.  Cmon Google, get this fixed, it’s basic functionality.

[RokuJohnB]

Hi @BlueGiant,

Warm greetings here in the Roku Community!
We will be more than happy to take a close look into this issue that you're experiencing. Could you elaborate more about the problem that you had?

With detailed information, we will be able to assist you further.

Thanks,

John

[BlueGiant]

it’s very simple, the YouTube app on Roku does not have the setting for controlling the playback speed of the video.  The playback speed setting is available on every other smart tv and app for YouTube that I’ve ever used and it’s maddening that the Roku app for YouTube does not have this basic functionality.

Even worse, from other posts its seems that this functionality was available in the past and was removed.

Please forward a request to your programmers to restore the playback speed functionality on the YouTube app.

Thanks!

[RokuJanadeeK]

We understand your frustrations, @BlueGiant.

As mentioned, regarding the app or channel's functionality, we recommend that you reach out to YouTube's support directly and inquire further as to why this feature is no longer available in their app on the Roku platform; they may be able to provide initial assistance. No worries, we'll also let our team know about this concern for review.

Let us know what you find out.

Regards,
Janadee

[BlueGiant]

Thank you.  It’s pretty obvious that the person in your organization that manages the relationship with Google has way more influence with them than I do.  Letting them know that they should raise this issue with Google is probably the best option for getting this resolved and supporting your user base.