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SW5
Level 7

Tv possessed by Hulu

I can’t get out of the Hulu app on my Roku TV. I’ve tried unlinking my device and re-linking it and when I relinked it, the Hulu app immediately re-started. I can’t even turn off my tv. When I turn it off, the Hulu app immediately starts up again. I can’t get to the homepage to restart or anything since it just immediately goes back to Hulu. How do I resolve this issue. I also tried unplugging and plugging my tv back in, and nothing is working 

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3 REPLIES 3\
boogernose
Level 18

Re: Tv possessed by Hulu

Somewhere on your TV is a reset button.

find it and hold it in a good 30 seconds.

---A problem clearly stated is a problem half solved---.
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SW5
Level 7

Re: Tv possessed by Hulu

Update: I was able to factory reset it and it after a few moments, it still went back to Hulu screen. 

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boogernose
Level 18

Re: Tv possessed by Hulu

probably wasnt a Factory Reset but a System restart.

Hold the button in longer.

If you are using any sort of MicroSD memory pull it out.

How old is the TV?

If you succeed with a Factory Reset I would open a different account.

---A problem clearly stated is a problem half solved---.
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