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Fussytoy1
Newbie

Roku tv is having a issue with video delay when playing video games.

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Tv keeps getting video delay (feels like input delay) when the power goes out or tv get turned off. I notice this issue when  I'm trying to play on my ps5. The only way I found to temporarily fix the problem is factory reset the tv. But when it get forcedly turn off again, the problem comes back. I want to find a permanent solution because I'm tired of constantly factory reseting my tv.

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku tv is having a issue with video delay when playing video games.

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Welcome, @Fussytoy1!

We appreciate your contact regarding the video lag issue on your Roku TV with your PS5. We are happy to help.

When using an interactive device connected to your Roku TV, such as an Xbox, PlayStation, or personal computer, you may notice a slight video delay or what some may call "video lag."

You can enable Game Mode for that source to minimize the video delay on your HDMI or AV input, improving the video response time.

Use the steps below to turn Game mode on (or off) when using an external device connected to your Roku TV.

  1. Switch to the input on your Roku TV where your game console or computer is connected (e.g., HDMI 1, HDMI 2, AV).
  2. Press the Star button on your Roku TV remote.  
     
  3. Use the directional pad to scroll up or down and select Picture settings. The directional pad is plus-shaped and is in the center of your Roku remote.
  4. Scroll and highlight Game mode.
  5. Press left or right on the directional pad to turn Game mode On (or Off)
  • If your Roku TV uses Automatic Game Console Configuration to configure game settings automatically, it will automatically turn the Game mode on. You can use the instructions above to turn Game mode off.
  • When Auto Low-Latency Mode (or ALLM) is enabled on a game console that supports this feature (e.g., Xbox One, Xbox Series X), Game mode is turned on automatically. If you need to turn the Game mode off, disable ALLM on your game console.

Hope you'll find this info useful.

Cheers,
The Roku Community Team

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku tv is having a issue with video delay when playing video games.

Jump to solution

Welcome, @Fussytoy1!

We appreciate your contact regarding the video lag issue on your Roku TV with your PS5. We are happy to help.

When using an interactive device connected to your Roku TV, such as an Xbox, PlayStation, or personal computer, you may notice a slight video delay or what some may call "video lag."

You can enable Game Mode for that source to minimize the video delay on your HDMI or AV input, improving the video response time.

Use the steps below to turn Game mode on (or off) when using an external device connected to your Roku TV.

  1. Switch to the input on your Roku TV where your game console or computer is connected (e.g., HDMI 1, HDMI 2, AV).
  2. Press the Star button on your Roku TV remote.  
     
  3. Use the directional pad to scroll up or down and select Picture settings. The directional pad is plus-shaped and is in the center of your Roku remote.
  4. Scroll and highlight Game mode.
  5. Press left or right on the directional pad to turn Game mode On (or Off)
  • If your Roku TV uses Automatic Game Console Configuration to configure game settings automatically, it will automatically turn the Game mode on. You can use the instructions above to turn Game mode off.
  • When Auto Low-Latency Mode (or ALLM) is enabled on a game console that supports this feature (e.g., Xbox One, Xbox Series X), Game mode is turned on automatically. If you need to turn the Game mode off, disable ALLM on your game console.

Hope you'll find this info useful.

Cheers,
The Roku Community Team

John
Roku Community Moderator
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